Were growing and looking for a dedicated and enthusiastic individual to join our Trade Department.
About Astraseal
We are one of the leading fabricators in the window and door industry, with a reputation for manufacturing the highest quality windows and doors to match increasing industry demands. We offer a wide range of products appealing to both the commercial and retail sector and is consistently bringing new products to the market in both PVC and Aluminium.
The role
In this role, you will be responsible for accurately and efficiently processing customer quotations and orders, while delivering a consistently high level of customer service. Youll work closely with trade customers and internal teams to ensure a smooth and professional experience from enquiry to order.
Key responsibilities
Process customer quotations and orders with a high degree of accuracy
Communicate with customers via phone and email to provide excellent service and resolve any queries
Liaise with internal departments to support the order process
Maintain accurate records and ensure timely follow-up on outstanding tasks
Requirements
Excellent attention to detail and a strong focus on accuracy
Self-motivated and able to work independently
Professional and confident telephone manner
Ability to thrive under pressure in a fast-paced environment
Strong written and verbal communication skills
A collaborative team player with a positive attitude
Highly organised with the ability to prioritise your workload effectively
Proficient in Microsoft Office (Excel, Word, Outlook)
Desirable (but not essential)
Experience using industry-specific software, particularly Window Designer
Basic understanding of construction drawings and building regulations
What we offer
Competitive salary based on experience
A friendly and supportive working environment
On-the-job training and development opportunities
Opportunities for progression within a growing company
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