Overview
1. 1. Navigation—Co-Ops assist the Operator in efficiently navigating the truck to each stop including parking assistance in difficult areas.
2. 2. Communication—Co-Ops are the first line of communication between the customer and the truck to relay arrival information or resolve any issues inhibiting delivery.
3. 3. Item Preparation—Co-Ops assist the Operator in preparing menu items. The default Co-Op prep area is the “Nut-Free” side of the truck and Co-Ops must take special care to prevent cross contamination. Co-Ops are expected to bring awareness of allergen-free items to customer upon delivery.
4. 4. Delivery—Co-Ops are the first point of contact for delivery to customers (predetermined delivery specifications) to customers’ doors. (In the event of multiple items, Operators should provide delivery assistance)
5. 5. Emergencies/Escalation—Onboard the truck, Co-Ops manage/report any real-time customer-related issues that may impair a positive customer experience to Mission Control for further assistance/direction.
6. 6. Deliver regular feedback
Job Requirements
* Pristine driving record and ability to safely drive a very large vehicle (think UPS truck, training will be provided)
* Ability to efficiently navigate local neighborhoods using a map and GPS
* Exceptional people and communication skills
* Upbeat, friendly and outgoing personality, eager to serve customers happily
* Strong work ethic with a "do whatever it takes” attitude
* A background in food service is preferred
* Skilled in public speaking is preferred
* Truck driving experience is a plus
Commitment
* Part time or Full time (depending on availability)
* Shifts run 2:00PM - 9:30PM (weekdays) and 1:00PM - 9:30PM (weekends) - depends on seasonality
* Days of the week vary depending on seasonality
Pay: $18 per hour
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