Overview
Join to apply for the Assistant Shop Manager - Kings Lynn role at Woodgreen Pets Charity
Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service?
Joining Woodgreen as part of our dynamic Retail team you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time, with series eight of Channel 4\'s The Dog House currently airing.
As Assistant Shop Manager at our Kings Lynn Charity Shop you will work as part of our shop management team as they continue to strive for excellence. Located in the heart of the historic port and market town of Kings Lynn, our community-supported charity shop is surrounded by charming, cobbled streets and rich local culture.
Responsibilities
* Take full responsibility in the Shop Manager\'s absence, alongside your own designated tasks.
* Maintain continual high standards of shop presentation, back of house operations and customer service.
* Present and maintain the highest standards of shop and window merchandising and visual layout.
* Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
* Ensure maximum stock availability through the processing of donations received in the shop.
* Be responsible for compliance, record keeping and cash handling.
* Be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.
If you have:
* Supervisory experience in a customer facing role
* A commercial and adaptable outlook to new ideas
* A passion for sustainability
* A compassionate approach to developing your team
* An ambitious and enthusiastic attitude
* Strong communication skills
* A results driven focus to ensure the right outcome for your shop
* Adaptable to changing situations and able to work effectively independently
Salary, hours and location
Salary: £8,845.20 per annum for 13.5 hours per week or £6,879.60 per annum for 10.5 hours per week (equivalent to £12.60 per hour). Working pattern is either 13.5 hours per week (Monday and alternate Fridays and Saturdays) or 10.5 hours per week (Thursday and Sunday). Roles may require occasional cover to support holiday or absences for the Shop Management team.
Location: Kings Lynn, Norfolk.
Benefits
* Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising to 40 days after five years
* Up to 8% employer pension contributions
* Support towards healthcare costs (cashplan)
* Free access to Headspace
* Life assurance (4x salary)
* 25% discount in our charity shop
Requirements and other information
* There will be an element of manual handling and physical activity involved. Applicants aged under 18 cannot be considered.
* Role subject to pre-employment checks including an enhanced DBS check.
* Right to Work in the UK required; visa sponsorship is not available.
* Woodgreen is committed to accessible recruitment; reasonable adjustments available on request.
* Interviews may commence prior to the closing date; early applications are encouraged.
* Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.
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