Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy in order to manage various software systems and daily tasks.
9. Perform general housekeeping duties.
10. Uphold clinic cleanliness.
11. Previous Phlebotomy experience and certificate or equivalent training.
12. Confident using IT programmes.
13. Flexibility with working hours, including evenings and weekends.
14. Exemplary customer service skills and experience.
15. Ability to manage existing clientele and generate new clientele simultaneously.
16. Valid UK driving license.
Desirable skills include experience in a private healthcare setting, proficiency in Microsoft packages, confidence and experience working at internal/external events, and sales/retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are central to our success. We have an exciting career opportunity for a Phlebotomist within our clinic located in a Holland and Barrett store in Plymouth.
What does the Randox Health team do? We promote a personalised, preventative approach to health and well-being, helping individuals live healthier longer. Using revolutionary technology, we measure hundreds of health biomarkers to predict future health concerns and identify early signs of illness, empowering early intervention. Our biomarker tracking service allows establishing a health baseline to monitor improvements over time.
About Randox Health: For almost 40 years, Randox has been a leader in clinical diagnostics, with clinics in over 30 locations across the UK and Ireland. We also offer a mobile service for client convenience. In early 2020, we developed a pioneering COVID-19 diagnostic test, trusted by private companies, the sports industry, and the UK Government's National COVID-19 Testing Programme.
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