STACK Infrastructure is growing fast across EMEA and is looking for a Senior Director of Operations - Nordics to shape the future of our regional data center portfolio. This is a high-impact leadership role, responsible for ensuring our Nordic sites set the standard for resilience, safety, sustainability, and client satisfaction.
Key Responsibilities
* Operational Leadership: Lead day-to-day operations, ensuring uptime, safety, compliance, and efficiency
* Standardise processes across Nordic sites, aligning with EMEA standards
* Drive continuous improvement, sustainability, and operational innovation
Team Leadership & Development
* Mentor and develop Data Center Managers and operations teams
* Foster a client-first, high-performance culture
* Build talent pipelines and support career development initiatives
Uptime & Risk Assurance
* Maintain 100% uptime through preventive maintenance and risk management
* Lead incident response, root-cause analysis, and operational readiness planning
Client & Stakeholder Engagement
* Act as senior point of contact for key clients, ensuring service excellence
* Align operations with client expectations and EMEA best practices
* Collaborate with internal teams on commissioning, integration, and operational priorities
Governance & Financial Management
* Drive KPI reporting, transparency, and accountability
* Oversee OPEX/CAPEX planning, vendor performance, and cost optimisation
Health, Safety & Sustainability
* Embed a safety-first culture and ensure regulatory compliance
* Lead environmental and sustainability initiatives across Nordic operations
Qualifications & Experience
* Bachelor's degree in engineering, business, or related field (Master's preferred)
* 10+ years in mission-critical operations, with 5+ in senior leadership
* Proven success leading multi-site/regional operations in complex technical environments
* Strong leadership, client engagement, and operational expertise
* Fluent English; Nordic language proficiency desirable
* Hybrid role with up to 50% travel across the Nordics and EMEA
STACK Offers
* Be part of a leading company in the Data Center Industry, committed to innovation and sustainability
* A positive, dynamic and inclusive work environment
* Competitive compensation and benefits
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