Our client, a leading manufacturer-approved car dealership in South Bristol, is seeking an experienced and professional Vehicle Service Advisor to join their dynamic team. This is an excellent Service Advisor opportunity for a skilled motor trade professional to develop their career within a reputable dealership environment.
The successful Service Advisor will be responsible for delivering exceptional customer service, managing service appointments, and maximising upselling opportunities in line with dealership targets.
Benefits:
Basic salary package of approximately £29,870 per annum, depending on experience
Competitive performance-based bonuses, with on-target earnings up to £35,844 annually
Additional earnings through the sale of service plans at £25 each
Overtime at time and a half
25 days annual holiday allowance plus bank holidays
Full in-house and manufacturer-approved training programmes
Contributory workplace pension scheme
Staff purchase discounts on vehicles and parts
Career development opportunities within a manufacturer-owned dealership group
Working hours: Monday to Friday, 8:00am-6:00pm, with 1 in 2/3 Saturdays, 8:30am-12:30pm, paid at time and a halfDuties:
Greet customers professionally within the Service Department and book their vehicles in for repairs or servicing
Liaise closely with the workshop team to track progress and ensure timely completion of work
Upsell additional products and services, including service plans and warranties
Maintain clear communication with customers about vehicle status and work required
Take payments for completed work accurately and efficiently as a Service Advisor
Advise customers on minor technical issues and warranty procedures
Assist in achieving dealership sales and service targets through excellent customer engagement
Ensure high levels of customer satisfaction through professional and knowledgeable serviceRequirements:
Proven experience as a Vehicle Service Advisor or in a similar role within the automotive industry
Strong customer service and communication skills
Ability to build rapport with customers and influence decisions positively
Organised with the ability to manage multiple tasks effectively
Familiarity with dealer management systems (experience with Kerridge/CDK is advantageous but not essential)
A valid UK driving licence with minimal points
Ability to work independently and as part of a team
Automotive industry knowledge, including warranty procedures, is desirableIf you are passionate about delivering outstanding service and seeking a career with a respected manufacturer dealership, this is an opportunity not to be missed.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the South West, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career