Overview
Are you an experienced Healthcare Support Worker ready for a new challenge? An exciting opportunity has arisen to join our Centralised Outpatients Department. Our busy department sees a large patient flow across multiple clinics and sites within the North Bristol NHS Trust (NBT).
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Key notes: Applications may close early if sufficient applications are received. If you apply, please monitor your TRAC account and email (including junk/spam folders). This role does not currently meet the minimum £25,000 salary threshold required for Skilled Worker visa sponsorship, effective from 9 April 2025. Higher pay points may be available depending on NHS experience, but many new appointments start at the lower band.
Main duties of the job
* A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to provide high quality, compassionate health care in accordance with assessed needs and a care plan.
* Carry out a range of clinical and non-clinical healthcare or therapeutic tasks under the supervision of a registered healthcare practitioner, in line with Trust values.
* Participate in opportunities to develop knowledge and skills; training will be provided to ensure core skills and area-specific competencies.
* Support to obtain the Care Certificate if not already held.
* Flexibility to accommodate various shift times and patterns within the Trust; may cover clinics at Cossham, Yate, Thornbury, and other sites.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to residents of Bristol, South Gloucestershire and North Somerset. We are a Major Trauma Centre and a recognised centre of excellence. We value diversity and are committed to an anti-discriminatory, inclusive workforce.
Detailed Job Description and Main Responsibilities
For a full overview of the Job Description, refer to the attached PDF Job Description.
Nursing Care
* Obtain consent prior to giving care in line with Trust policies.
* Duties are delegated in line with care plans.
* Carry out a range of clinical duties with minimal supervision (e.g., blood pressure, oxygen saturation, temperature, pulse, respiration, glucose monitoring, specimen collection, wound swabs) while maintaining high-quality care. This list is not exhaustive and varies by area.
* Participate in patient assessment and escalate concerns as needed.
* Adhere to infection prevention and health and safety policies; maintain the work environment accordingly.
* Support self-care and independence; promote health education aligned with national/local policies.
* Maintain accurate records and effective communication with patients, relatives, and the Multidisciplinary Team.
* Ensure equipment and stores are well maintained and report faults promptly.
* Work effectively as part of a team.
Person specification
Education/Training/Qualifications
Essential criteria
* One of the following: Level 3 RQF/SCQF, City and Guilds 3, NVQ 3, BTEC National Diploma, or equivalent experience (minimum 12 months).
* GCSE English and Maths at grade C/4 or above (or equivalent).
* Completion of Level 3 Diploma in Healthcare Support (maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience.
Desirable criteria
* Completion of venepuncture and physiological measurements competencies.
Knowledge and Experience
Essential criteria
* At least 12 months experience in a health or social care setting; prior experience as a support worker.
* Evidence of ability to work as part of a team; good time management and prioritisation.
* Understanding and commitment to a caring approach to patients and relatives.
Desirable criteria
* Experience in an acute hospital setting.
Skills and Abilities
Essential criteria
* Effective written and verbal communication; accurate documentation.
* IT skills including basic Word, Email, and keyboard use.
* Awareness of healthcare work policies and ability to work with minimal supervision to a high standard.
If you apply and have not heard from North Bristol NHS Trust within three weeks after the closing date, please assume your application has been unsuccessful. The Trust does not reimburse interview travel expenses. If you require further support under the Disability Act / Two Ticks scheme, please contact 0117 414 1151. The Trust is committed to safeguarding and promoting the welfare of children and young people.
The successful applicant(s) will normally commence at the minimum of the scale unless there is prior NHS service at the same band. Progression is by annual increments. We encourage applicants from underrepresented groups and from varied backgrounds.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement.
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