Role Overview
This role is based at York Teaching Hospital, providing reception and administrative services for Oncology/Haematology and Breast Services within the Magnolia Centre. The successful candidate will join a small team and be responsible for patient contact at a busy frontline reception as well as telephone support.
Responsibilities
* Attend to patient contact at a busy frontline reception and over the telephone.
* Perform associated clerical tasks.
* Remain calm under pressure and multi‑task while delivering impeccable customer service.
* Demonstrate excellent communication and interpersonal skills.
* Work under pressure, be self‑motivated and a team player.
* Take pride in work and maintain a professional, proactive and courteous approach.
Qualifications
* GCSE Level C or above in Maths and English or equivalent qualification.
* Previous receptionist experience.
* Keyboard skills are an advantage.
* Strong communication skills and attention to detail.
* Ability to work under pressure and collaborate within a multidisciplinary team.
Benefits
* Access to the NHS Pension Scheme.
* 27 days holiday rising to 33 days (depending on NHS Trust service).
* Generous relocation package up to 30% of salary capped at £18k for suitable positions.
* Paid and unpaid leave options covering emergency and planned leave.
* Confidential advice and support through the Employee Assistance Programme.
* NH&S Car Lease scheme and Cycle to Work scheme.
* Opportunities for learning and development.
* Discounts on various products and services.
EEO Statement
We welcome applications from everyone and support diversity and inclusivity through our Staff Networks, including Race Equality, LGBTQ+, Disability and Carers. The Trust considers flexible working requests from the start of employment and is a Gold Award holder under the Defence Employer Recognition Scheme.
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