North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities, trade union activity or political beliefs—or any other grounds.
In October 2025 we published our Anti‑racist Statement, which sets out our key commitments to becoming an anti‑racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce.
The Trust is currently under‑represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offer a range of excellent benefits, including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Paramedic Emergency Services Sector Manager
Hours: 37.5 hours per week
Band: 8C plus on‑call allowance
Location: Cheshire and Merseyside Area – Liverpool and Wirral Sector
Job Type: Permanent
An exciting opportunity has arisen to join the Cheshire and Merseyside Area leadership team in the role of Sector Manager. Reporting to the Head of Operations, the Sector Manager will be accountable for the effective planning and delivery of operational performance and clinical quality to patients within Merseyside and Wirral. They will be responsible for the effective management and leadership of all frontline and administrative staff within the sector ensuring Trust objectives and targets are met and for delivery of the Paramedic Emergency Service in the designated sector.
Main duties of the job
As Sector Manager you will be accountable for the delivery of our Paramedic Emergency Services across your Sector. You will work with internal and external stakeholders to ensure effective delivery of those services. You will lead a team of managers to ensure staff are supported in their roles and that business targets are achieved. You will work as part of the Trust’s on‑call team and will be in a key leadership role here at NWAS.
All leadership roles at NWAS at every level are required to promote and role‑model our Be Think Do Philosophy: NWAS is committed to attracting managers and leaders who are more than subject‑matter experts, but exemplary in demonstrating their experience and commitment to values‑based leadership, challenging workforce and health inequalities, operating successfully in ambiguity, complexity and uncertainty.
Important dates for the recruitment process
* Assessment Centre and interview will take place 03/06/2026 and 04/06/2026
Working for our organisation
North West Ambulance Service NHS Trust provides 24‑hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life‑saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non‑emergency patient transport services for those patients who require non‑emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and the treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non‑emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
* Excellent verbal and written communication skills.
* Leadership abilities.
* Team working, ability to contribute to business agenda and understand the agenda beyond operational delivery.
* Analytical skills, ability to interpret complex data and to make appropriate decisions based on statistical analysis.
* Problem‑solving skills with ability to act on decision.
* Ability to write reports and present complex ideas and information to disparate groups including staff.
* Ability to motivate, performance‑manage and develop teams and individuals.
* Open, diplomatic and democratic style with excellent negotiation skills.
* Decision maker, with the ability to adapt decision‑making to meet needs of situation.
* Ability to work independently on own initiative to meet broad objectives.
* Planning and organisation skills.
* Demonstrable compassionate and inclusive leadership.
* Experience in the application of HR processes.
* Demonstrable experience of line management responsibilities.
Qualification and Knowledge
* Paramedic registration.
* Relevant postgraduate management qualification or equivalent supervisory / leadership experience.
* Be able to evidence, through a portfolio of CPD, extensive specialist knowledge relative to the role and also to have additional experience and expertise in leadership and management at a senior level.
* Relevant commander qualification at tactical / strategic level or willing to acquire in post.
Experience
* Operational experience as a practising registered professional.
* Significant experience of working in a senior role in a complex organisation, such as the NHS, providing knowledge of:
o Delivery of high‑quality clinical services
o Analysis and deployment of resources to match patient demand
o Operational performance management
o Emergency and contingency planning
o Risk management
o Good HR practice
o Major Incident management
o Experience of financial and budget management
o Significant experience of staff management
o Knowledge of NHS context and national developments across the health service arena
Values and Behaviours
* Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Values and Behaviours
* Being at our best – professional and adaptable and takes pride in work.
* Making a difference – act with compassion, kindness and integrity towards everyone.
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage, successful candidates will receive a conditional offer of employment, which will be subject to the NHS Employment Checks Standards.
A valid right to work and identity check.
Reference checks – This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.
DBS Checks – If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health – You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID‑19 as this remains the best line of defence against COVID‑19.
From 1 st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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