The role:
1. To support the Head of HR and HR Business Partner in delivering the Retail People Plans in line with the business strategy.
2. Provide professional and responsive HR advice and support on all employee relations including disciplinary & grievance, performance capability, ill health capability, bullying and harassment and absence management.
3. Support on wider HR Projects including stakeholder training, HR policies and initiatives.
4. Work with the HR Business Partner to enhance organisational success. i.e., increase engagement, reduce attrition, increase retention and reduce absence.
5. Develop and coach line managers to ensure effective people management, mitigating risks associated with ER activities.
6. Support the regional management teams in the implementation of key employee relations projects and activities.
7. Embed HR policies and practices.
8. Support the wider HR Team on delivering the diversity and inclusion agenda, as well as wellbeing initiatives.
The successful candidate:
9. Minimum Level 3 CIPD qualified.
10. An experienced HR Advisor with strong generalist HR experience, including complex case work.
11. Experience working in a fast paced, high-volume environment (ideally within retail)
12. Exceptional interpersonal and communication skills.
13. Ability to work on own initiative
14. Strong attention to detail, particularly when writing complex case letters and reports
15. Strong problem-solving skills and strategic mindset.
16. In-depth knowledge of HR best practices and employment legislation.
17. Confident and resilient with the ability to influence and challenge stakeholders at all levels
18. To be flexible and adaptable to support the needs of the business
19. Ability to effectively plan, organise and manage own workload whilst working to strict deadlines
20. A desire to continually focus on your own continued professional development
21. Ability to work with the highest levels of discretion