BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid
* Location: London, Victoria
* Pay Rate: £280 per day Inside IR35
* Duration: 12 Months
* Working situation: 3 days per week in the office
My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract.
Key Responsibilities:
1. Dashboard Development:
* Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities.
* Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration.
* Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes.
2. Experimentation:
* Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results.
* Provide historical data for key metrics to help establish baseline performance and experiment targets.
3. Collaboration:
* Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities.
* Present findings and insights to business stakeholders and executives in a clear and concise manner
Key Skills/Experience:
* Technical Skills:
* High proficiency in SQL.
* Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools).
* Familiarity with ETL tools and processes.
* Experience with A/B testing methodologies and analysis.
* Industry Experience:
* 3+ years of relevant experience working with call centre data, including understanding of metrics and KPIs relevant to call centre operations.
* 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs.
* Professional Requirements:
* A track record of delivering easy-to-use dashboards for business stakeholders and executives.
* Strong problem-solving skills and the ability to work independently.
* Excellent communication skills for presenting analysis and insights to non-technical stakeholders.
* Ability to manage time effectively and prioritize tasks to meet project deadlines.
* Knowledge of statistical analysis and predictive modeling.
* Experience working in a fast-paced, dynamic environment