Due to continued growth, we are recruiting for a Inside Sales professional to join our Teesside-based Customer Service team.
This opportunity is ideal for a technically minded sales professional who enjoys managing customer relationships, providing technical product support and delivering commercially sound solutions in a fast-paced, customer-driven environment.
Please note a strong Technical understanding of Hydrasun products will be highly beneficial to success in this role.
The Role
Reporting to the Sales Manager, you will be responsible for managing customer enquiries from initial quotation through to order fulfilment and delivery.
You will ensure enquiries are processed accurately, efficiently and compliantly, while maintaining a strong focus on service quality, value for money and customer satisfaction.
You will balance speed of response with attention to detail, demonstrating strong planning, prioritisation and accountability while managing a varied workload.
Key Responsibilities
• Processing technical sales enquiries and preparing accurate, competitive quotations
• Providing technical advice on product and supplier selection aligned to customer requirements and Hydrasun strategy
• Building and maintaining strong customer relationships to drive enquiry-to-order conversion, margin and revenue
• Managing live orders, expediting where required to meet delivery commitments
• Reviewing technical specifications and documentation to ensure compliance
• Identifying opportunities to add value through additional products and services
• Working collaboratively with internal teams across engineering, procurement and operations
• Supporting continuous improvement initiatives and contributing to a strong team culture
• Adhering to Hydrasun quality, HSEQ and compliance standards at all times
What We’re Looking For
Essential experience includes a background in technical sales or customer support, strong customer-facing capability, excellent verbal and written communication skills, high attention to detail, strong organisational skills and competence using Microsoft Office applications. A proactive, motivated and flexible approach is critical to success in this role.
Desirable experience includes exposure to hydraulic, instrumentation or fluid transfer products, knowledge of fittings, hoses, valves and flanges, basic engineering understanding, ERP system experience and formal sales or customer service qualifications such as NVQ Level 3 in Customer Services.
Our Benefits
* Private Medical Insurance
* Life Assurance
* Cycle to Work
* Range of Health & Wellbeing packages
* Income Protection Scheme
Why Join Hydrasun
Hydrasun offers the opportunity to work within a market-leading engineering business, a supportive and collaborative team environment, clear development and career progression opportunities, and exposure to technically challenging and rewarding customer projects.
For more information regarding this vacancy, please contact our Recruitment Team.
Hydrasun is committed to being an equal opportunities employer.
Technical Sales Engineer
Sales Engineer
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