You will be working part‑time, 14 hours a week, as a Sales Assistant in our Airdrie store. The role requires flexibility, including working weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role – we’re looking for someone who will deliver a first‑class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team.
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
Please note, this role can be physically demanding and will involve lifting large pieces of furniture and moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer‑service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a till, PC, smartphone and e‑mail with ease.
Benefits
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
**Sponsorship:** As the role does not meet the minimum salary criteria for sponsorship, we are unlikely to sponsor applicants.
