Serco: HMP Fosse Way, Leicester, LE18 4WS Permanent, Full Time (Mon – Fri - flexible hours considered) Up to £36,000 per annum Excellent Benefits Ready to impact a better future? As a Prison Offender Manager in our Offender Management Unit team, you’ll help people move towards safer, more stable futures by managing and assessing low and medium‑risk individuals throughout their custodial journey. Your work will directly support rehabilitation and safer communities. You’ll play a key role in coordinating sentence planning, completing assessments, guiding individuals through key processes, and working closely with colleagues and partner agencies to support successful resettlement. Every decision you make contributes to creating a safer environment and a more positive future for the people in our care. What you’ll do as a Prison Offender Manager You’ll be entrusted to: Manage the full range of offender management tasks for low and medium‑risk individuals. Support probation officers with high‑risk cases when required. Complete interviews within set timescales, maintain case notes, and carry out risk assessments using the Offender Assessment System (OASys). Lead sentence planning meetings and coordinate activities with colleagues, partner agencies, and external organisations. Provide professional advice and written reports to criminal justice agencies and stakeholders. Liaise with Community Offender Managers on release planning, Home Detention Curfew, and Release on Temporary Licence. Encourage engagement with education, workshops, interventions, and resettlement pathways. Does this sound like you? You’ll be a great fit for this role if you have… Strong organisational skills and attention to detail. Clear communication skills and the ability to work collaboratively with colleagues across multiple functions. Confidence working with IT systems, including case management tools. The ability to remain composed and professional in a fast‑paced environment. A commitment to creating positive outcomes for people and communities. Vetting and checks An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer Competitive annual leave entitlement (and the option to buy up to five additional leave days each year) Up to 6% contributory pension scheme Free on site parking and use of on site gym. Subsided meals Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.