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3rd Line Support Engineer, Princes Risborough
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Client:
Xact Placements
Location:
Princes Risborough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5f1ff977a9fe
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Princes Risborough (Hybrid)
£35,000 – £40,000
We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.
What you’ll do:
* Provide 2nd & 3rd line support, acting as the main technical escalation point
* Resolve complex IT issues, ensuring minimal disruption to school operations
* Mentor 1st and 2nd line colleagues
* Lead IT projects from planning to implementation
* Support internal networks and deliver staff training as needed
What you’ll bring:
* Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure
* Excellent troubleshooting skills and confident decision-making under pressure
* A customer-first mindset with great communication skills
* A friendly, flexible, and team-oriented approach
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