The Garage Infrastructure Delivery Manager is responsible for the maintenance, renewal, and strategic development of First Bus London's garage infrastructure.
This includes the building fabric, building services,operational plant, tools, and equipment required to support safe, reliable, and compliant bus operations.
The role ensures that critical infrastructure assets are available, compliant, and fit for purpose, while developing long-term maintenance strategies, capital investment plans, and sustainable infrastructure solutions aligned with the business's operational and decarbonisation objectives.
RESPONSIBILITIES AND ACTIVITIES
Infrastructure Maintenance & Asset Management
* Ensure the continuous availability and safe operation ofcritical garage infrastructure, including (but not limited to):
* Vehicle lifting equipment
* Bus wash facilities
* Brake testers
* Fuel, AdBlue, and charging infrastructure
* Develop and implement a maintenance strategy, balancing reactive, preventative, and planned maintenance.
* Build andmaintainlong-term asset and lifecycle plansfor garage infrastructure.
Capital Projects & Works Delivery
* Scope, plan, and delivercapital and renewal projects across the garage portfolio.
* Ensure projects are delivered toagreed time, cost, quality, and safety standards.
* Facilitate effectiveproject planning, resource allocation, and contractor mobilisation.
Budget Management & Cost Control
* Be responsible forbudget control, forecasting, and cost
managementrelating to infrastructure maintenance
and capital works.
* Ensure scopes of work areefficient, value-driven, and appropriately prioritised.
* Support business cases for capital investment and renewal funding.
Compliance, Safety & Risk
* Ensure full compliance withrelevant legislation, standards, codes of practiceandFirst BusSafety Management Systemincluding but not limited to lifting regulations, pressure safetysystemandall otherstatutory inspections.Ensure the upkeep of safety registers such as Asbestos.
* Champion health & safety leadership, including participation in safety tours, audits, and continuous improvement initiatives (e.g. 5S).
* Identifyand manageinfrastructure-related risksto business continuity and operational performance.
Sustainability & Decarbonisation
* Support and deliver infrastructure solutions aligned withEV deployment and decarbonisation programmes.
* Ensure garage infrastructure is future-proofed to supportelectric fleet growth and evolving operational requirements.
Data, Systems & Reporting
* Ensure clear,accurate, and consistentdata systems and reporting toolsare in place for infrastructure assets, condition, compliance, and performance.
* Provide structured reporting to senior stakeholders on risks, performance, costs, and forward plans.
People Leadership & Contractor Management
* Lead and develop asmall team of Facilities Managers and an in-house maintenance team.
* Manage externalcontracts and suppliers, ensuring performance, compliance, and value for money.
* Foster a culture ofaccountability, safety, and continuous improvementwithin the team.
* Sit on Contracts Management Board
Stakeholder Management
* Engage effectively with internal stakeholders including Engineering, Operations, Safety, Procurement, and senior leadership.
* Act as a key interface for infrastructure matters with external partners, contractors, and regulatory bodies whererequired.
COMPETENCIES REQUIRED
Behavioural Competencies
* Strong ownership and accountability
* Safety-led decision making
* Structured, analytical, and forward-thinking
* Collaborative and commercially aware
* Calm and decisive under operational pressure
Key Performance Indicators (KPIs)
* Infrastructure availability and reliability
* Health & safety compliance metrics
* Budget adherence and forecast accuracy
* Delivery of capital works to plan
* Stakeholder satisfaction and risk reduction
Working Relationships
* Engineering & Asset Director
* Operations & Garage Management Teams
* Safety, Procurement, and Finance
* External contractors, suppliers, and statutory bodies
Decision-Making Authority
* Authority to prioritise maintenance and renewal activities within agreed budgets.
* Input into capital investment decisions and infrastructure strategy.
Continuous Improvement & Innovation
* Activelyidentifyopportunities to improvesafety, reliability, cost efficiency, and sustainabilityacross the infrastructure portfolio.
* Promote best practice and innovation in facilities and asset management.
EXPERIENCE AND EDUCATION
Essential:
* Proven experience managingmulti-site infrastructure or facilities portfoliosin an operational environment.
* Strong understanding ofmaintenance strategies, asset
lifecycle planning, and capital works delivery.
* Demonstrable experience ofbudget management and cost forecasting.
* Working knowledge ofhealth & safety and statutory compliancerelating to plant, equipment, and buildings.
* Strong stakeholder management and communication skills.
Desirable:
* Experience withintransport, fleet, depot, or industrial environments.
* Exposure toEV infrastructure, power upgrades, or decarbonisation projects.
* Familiarity with data-driven asset management systems.
Qualifications & Professional Memberships
* Relevant technical, engineering, or facilities management qualification (or equivalent experience).
* Professional membership (e.g. IET, IWFM, or similar)desirable
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