Infrastructure Analyst - END USER Permanent
York - Hybrid (2 days Onsite Per Week)
Previous experience in a modern workspace environment (3 Years).
Technical experience supporting complex IT services and solutions (5 years).
Experience of IBM MaaS360, or similar MDM solutions.
Experience in the use of Kace, or similar Imaging and deployment platforms.
Expert technical knowledge of Windows based end user solutions.
Expert technical knowledge of Microsoft 365 specifically Intune and Autopilot.
Experience of security tools for the End user estate.
Good understanding of infrastructure monitoring and how this supports good service performance and supports SOC’s.
Experience working to SLA/KPIs.