Role overview:
Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This includes upholding high standards of cleanliness, interacting with members on the gym floor, leading gym inductions, and teaching engaging group exercise classes.
Responsibilities:
1. Place member experience at the heart of everything you do by engaging with members on the gym floor.
2. Deliver welcoming and engaging prospective member tours in line with JD Gyms brand standards.
3. Conduct engaging group exercise classes.
4. Provide informative member inductions.
5. Support prospective members with joining JD Gyms as required.
6. Conduct club standards checks and record results accurately according to JD Gyms procedures.
7. Support members with ad hoc assistance as needed.
8. Maintain high standards of cleanliness as set out by management.
9. Ensure the club is safe, compliant, and maintains excellent brand standards.
10. Monitor service delivery through feedback and performance metrics.
11. Operate in a safe, legal, and compliant manner at all times.
12. Consider energy, environmental issues, and waste management.
13. Analyze and present key data to support new ideas and initiatives.
Skills and Experience:
1. Passion for fitness, health, wellbeing, and helping others.
2. Embodies JD Gyms brand standards and values.
3. Enthusiastic and eager to learn.
4. Adaptable to different personalities.
5. Resilient and receptive to feedback.
6. Understands the importance of a great member experience.
7. Flexible with working hours.
8. Team-oriented, committed to working hard for members and communities.
9. Level 3 (EQF Level 4) Personal Trainer qualification.
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