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Director, client executive

London
BNY
Client executive
Posted: 19 August
Offer description

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Job Description

Director, Client Executive - Client Coverage Asset Managers

Job Description

Director, Client Executive - Client Coverage Asset Managers

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We are seeking a future team member for the role of Director, Client Executive - Client Coverage Asset Managers this role is in London

In this role, you will make an impact in the following ways:


* Conduct frequent and regular check-ins with assigned clients/prospects, ensuring their continued satisfaction ensuring continued satisfaction and strategic alignment with firm services/product offerings. Continually evaluate client/prospects needs, ensure sustained client engagement, and pursue opportunities to enhance firm's products, services, and revenue exposure with client/prospects.
* Develop, track and report on relationship strategy/results for assigned portfolio. Contribute to the development of team/unit metrics, dashboards and roadmaps.
* Maintain up to date pipeline of new business opportunities.
* Work closely with other parts of BNY to ensure relationship management strategy is aligned with client strategy. Keep abreast of client account activity occurring throughout the firm and often serve as the ultimate escalation point for client satisfaction. Conduct service review meetings and assist in client training, sharing of market information/experience.
* Prospect new clients in a similar industry or segment of existing clients.
* Contribute to the development of overall RM strategies for the unit.
* Work with other relationship managers and/or marshal firm-wide resources (global client management, marketing, legal, compliance, etc.) to ensure that sales priorities and client needs are being addressed. Proactively inform clients of industry developments or firm thought leadership. Ensures client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.)
* Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.

To be successful in this role, we are seeking the following:

* Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
* Extensive work experience preferred.
* Financial Services experience with a particular client type or product (ETFs, Digital Assets, Private Markets) preferred as is prior experience in sales, relationship management, consulting client services or account management.
* Applicable local/regional licenses or certifications as required by the business.
* As global firm, bi-lingual capabilities are helpful as is an understanding of local/cultural nuances important for client trust.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards

* America’s Most Innovative Companies, Fortune, 2025
* World’s Most Admired Companies, Fortune 2025
* “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


Seniority level

* Seniority level

Director


Employment type

* Employment type

Full-time


Job function

* Job function

Sales and Business Development

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