Responsibilities
* Day-to-day management including planning and allocation of resources and tasks.
* Lead in the development, implementation and evaluation of a range of communications campaigns, including managing budgets and schedules and external contractors and suppliers as required.
* Commission, write and edit complex internal and external communications materials including reports, articles, media releases, statements and information products.
* Develop and maintain knowledge of all the Trust's communication systems and platforms, including social media, continuously measuring and monitoring the effectiveness of those channels.
* Work in partnership with colleagues from teams across the Trust, and where appropriate external partner organisations, to deliver communication plans and projects to deadline.
* Ensure consistency in use of the Trust's corporate image and style, in line with NHS branding guidelines.
* Provide advice and support to staff including directors, senior managers and clinical colleagues across the Trust, and other organisations, on specific communications issues.
* Train colleagues in use of communications tools and channels including systems.
* Participate in the out-of-hours on-call communications function for the Trust, as needed.
* Provide support across the wider Communications Team as required, including dealing with reactive media enquiries and contributing to Trust-wide communications channels, tactics and collateral.
* Financial management: monitor the budget for the functions within portfolio and ensure expenditure is contained within budget limits; authorise use of credit cards for agreed areas of spend; act as an Authorised Signatory for financial payments; maintain financial commitment and spending records in line with audit requirements.
Communication and working relationships
* Develop successful working relationships at all levels of the organisation and with key external contacts such as members of relevant networks, colleagues in commissioning and regulatory organisations and journalists.
* Act as communications lead during times of difficult organisational change and complex situations.
* Convey sensitive and complex information relating to all areas of the organisation's operations and strategy.
Information and systems
* Ensure team input in an appropriate, timely and precise manner to e-roster and other staff record systems.
* Ensure data held within communications management systems and databases is accurate and handled in line with relevant legislation and policies.
Additional duties
* Complete mandatory training in line with Trust policy and procedures.
* Keep yourself updated on all matters relating to Trust policy.
* Provide management supervision where appropriate.
* Ensure consistency in use of the Trust's corporate image and style, in line with NHS branding guidelines.
* Provide advice and support to staff including directors, senior managers and clinical colleagues across the Trust, and other organisations, on specific communications issues.
* Train colleagues in use of communications tools and channels including systems.
* Participate in the out-of-hours on-call communications function for the Trust, as needed.
* Provide support across the wider Communications Team as required, including dealing with reactive media enquiries and contributing to Trust-wide communications channels, tactics and collateral.
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