Who You Are You are a skilled professional with significant experience in handling large and complex planning applications. You excel at delivering high-quality, customer-focused services and have a thorough understanding of major planning application processes. A proactive leader, you contribute effectively to team goals and thrive in managing complex cases. What the Job Involves As the lead officer, you will manage the largest and most complex planning applications, including pre-application submissions, screening, and scoping opinion requests. You will ensure efficient and effective processing of major planning applications, including those under Planning Performance Agreements (PPA). Collaborating with team leaders and service managers, you will manage a caseload of complex submissions, providing expert guidance and contributing to team success. Skills Expertise in complex planning applications Strong case management abilities Excellent customer service skills Proficient in managing Planning Performance Agreements (PPA) Leadership and teamwork proficiency