12 month Fixed Term
Reporting to the Credit Control Manager, the Billing Analyst is responsible for supporting in the resolution of key or complex items, including high transaction and/or value balances.
Role & Responsibilities
* Analyse and identify reasons for discrepancies between billing and payments
* Liaise with the Credit Controllers, operational team and customers to resolve outstanding items
* Identification of Fee Inflation items and provide information to the Fees team
* Support with invoice distribution when necessary
The ideal candidate
Essential
* Attention to detail
* Strong Microsoft Excel skills
* Excellent reconciliation skills (predominantly Excel based)
* Able to work well as part of a team
* Comfortable contacting customers where required
* Ability to work towards and achieve deadlines and targets
Desirable
* Possess good self-motivational skills
* Excellent organisational skills to prioritise work load
* Ability to learn new systems quickly
* Calm and confident demeanour