Join an established property company as a Luxury Showroom Senior Sales Advisor. This permanent role focuses on delivering exceptional customer service and driving sales within a luxury showroom setting.
Client Details
This company is a well-respected organisation within the property industry. As a medium-sized enterprise, they are known for their expertise and commitment to quality, providing premium services and products to their clientele.
Description
Answering incoming sales calls
Making outbound calls to our customer database
Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
Updating the CRM system with relevant client information and daily activity
Arranging samples to be dispatched
Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
Problem resolution
Handle customer complaints
Guide the sales team in closing sales
Assist with new starter inductions and trainingProfile
Experience in a sales environment
Experience in the luxury goods market (desirable)
Knowledge of interiors (desirable)
Extremely well organised and able to prioritise tasks
Enthusiastic and hands on - this is a busy, fast-paced company
Self-motivated with the ability to inspire those around you
Strong customer focus
Excellent communicator
Minimum of 2 years sales experience
Must have experience in using a CRM
Familiar with Microsoft officeJob Offer
A great place to work with a friendly and welcoming team
Competitive salary package.
Employee assistance program.
Competitive holiday allowances with the option to buy holiday.
Enhanced parental leave.
Company pension.
Healthcare cash plan provided by Simply Health.
Employee and friends and family discount on Quorn Stone products.
Employee wellbeing initiatives with Mental Health First Aiders available across the business.
2 volunteering days each year