Due to growth within the programme, we are recruiting for a Senior Family Support Worker to join our Young People and Family Support Service.
Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.
We are Right There, a charity celebrating our th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.
Last year we supported almost 4, individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.
The senior Family Support Worker will lead and coach a team of Family Support Workers, whilst also working in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.
Main duties will include:
Team Management
1. Provide line management and supervision to a team of Family Support Workers, ensuring clarity of role expectations and performance standards
2. Offer guidance, support, and regular feedback to staff, promoting professional development through coaching and reflective practice
3. Lead regular team meetings, fostering a positive team culture and ensuring open communication and collaborative working
4. Manage and support staff wellbeing, ensuring a healthy work environment and promoting a good work-life balance
5. Conduct yearly performance appraisals and assist in identifying training needs and development opportunities for team members
6. Lead by example, delivering direct family support where necessary and ensuring best practices are maintained across all aspects of service delivery
7. Ensure a robust, evidence-based approach to supporting families, regularly evaluating and improving the quality of services offered
8. Manage the case load of the team, ensuring that families receive timely and appropriate interventions that meet their needs
Programme Operations
9. Provide appropriate levels of high-quality support to families in their homes and in the community
10. Adopt a flexible approach allowing families to receive support whenever is best for them including evenings and weekends
11. Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
12. Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members
13. Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network. Including: practical support; parenting education and support; and emotional health and wellbeing as well as other factors that are unique to that family.
14. Assist individuals accessing the service to engage and integrate into their local community and become active citizens.
15. Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members
You have the autonomy to manage your own diary to reflect the needs of the families you are supporting, with 6 on-call shifts per month.
The full job & person specification is on our website where you will find the full list of duties, essential and desirable requirements, and our people benefits.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for you to be able to evidence experience of supervising and leading a staff team as well as as having experience of working with children, young people and families facing challenges and on the edges of care. You will have an understanding of the key issues facing children, young people and families such as the effects of trauma and poverty. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise.
We value our staff as our greatest asset and will provide the following working conditions:
16. The post holder will report to the Service Manager
17. Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
18. Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
19. Annual leave entitlement of hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
20. You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
21. Life Insurance from day one
22. Cycle to work scheme
23. Option to purchase and sell annual leave
24. Ongoing learning and development
Interested in applying?
Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply.
Applications will be considered as they are received and interviews arranged therefore the advert may close earlier than the advertised closing date.
Please note that we are not able to offer sponsorship for this role.
Thanks and good luck!