Join us, be part of more.
We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in communities. Here, you can find purpose, passion, and potential. That's why working here is #MoreThanACareer. We do energy differently—we do it all: make, store, move, sell, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK. But supplying energy is just part of what we do. We're making the UK's homes greener and more energy efficient with Hive's technology—thermostats, heat pumps, solar panels, and EV chargers—making it cheaper and easier to reduce carbon footprints. Our Peak Save programme actively rewards better energy use.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers receive help when needed. You will play a pivotal role in our Service Promise—same-day fixes for our customers.
Base salary is £43,733 with uncapped OTE—£50,400 is a realistic expectation through our fantastic reward scheme.
Being there for our customers is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in customers' homes. Support from managers, mentors, and colleagues is available, but some jobs can be challenging. Experience working with various boilers and heating systems is essential.
Here's what we're looking for:
* A focus on providing outstanding customer experience on every visit
* Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) or equivalent in plumbing or heating
* At least 3 years of fault finding and diagnosis experience
* Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers
Why should you apply?
We're a people-centric place. Our priority is supporting all realities our people face. Life is about more than work. Our total rewards are designed to give flexibility, support your physical and emotional well-being, and help you and your family thrive.
If you're energetic, passionate about sustainability, and eager to craft a better tomorrow and a better you, join a team where your voice matters, growth is non-negotiable, and your ambitions are our priority.
Help us, help you. Share information about yourself during our recruitment process to better understand and support your journey.
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