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Medical secretary / medical personal assisitant - breast services

Ipswich
East Suffolk and North Essex NHS Foundation Trust
Medical secretary
Posted: 19 August
Offer description

The upcoming implementation of Epic EPR has enabled an exciting opportunity to join our friendly and patient-focused breast care team across Colchester and Ipswich Hospital on a secondment basis. You will be based at either Colchester or Ipswich, with a requirement to travel between sites weekly depending on service needs.

You should be an experienced, highly motivated, and proactive medical secretary with experience working within a multidisciplinary team. Your responsibilities will include managing the administrative functions of the Breast Service, theatre diary management, processing electronic referrals, audio typing of clinical dictations, and supporting data quality queries.

This post is 37.5 hours per week, which can be worked over 4 or 5 days; however, one of these days must be a Friday. The position is fixed term/secondment until 31st March 2026. Internal applicants currently employed by ESNEFT will be offered this role on a secondment basis only.


Key Responsibilities:

1. Audio typing of various clinical documents using the digital dictation system (BigHand) and reports in Microsoft Word within agreed timescales.
2. Opening and processing incoming mail, ensuring results are passed to the Consultant or Nurse Specialist, and updating the internal results spreadsheet.
3. Administering procedures following receipt of results and booking follow-up appointments in conjunction with the Outpatients Booking Team.
4. Liaising with booking clerks to ensure patients are added to the waiting list within standards and managing administration for patients on the waiting list as required.
5. Managing all aspects of theatre booking, including ordering implants, booking isotope appointments, and managing electronic patient offers.
6. Handling incoming calls from patients, relatives, GPs, hospital departments, and external organizations, either addressing queries directly or passing messages to relevant staff.
7. Maintaining consultants' diaries, including arranging appointments with pharmaceutical representatives.

If you are an excellent communicator, capable of managing your workload independently, and can calmly prioritize tasks under conflicting deadlines, then this role could be suitable for you.

We are ESNEFT, providing hospital and community health services to nearly one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals, community hospitals, clinics, and patients' homes.

We are one of the largest NHS organizations in England, employing over 12,000 staff. We support our staff through extensive training, flexible working options, a generous pension scheme, unsocial hours payments (where applicable), 27 days of annual leave (pro-rata), and NHS discounts. Our Staff Health and Wellbeing programme offers various services.

Our philosophy, 'Time Matters,' focuses on improving efficiency and reducing delays for staff and patients. We are investing in digital transformation through a partnership with Epic, bringing the world's best EPR system to ESNEFT, transforming hospital life for staff and patients.

If you are passionate about patient care and eager to develop your skills and knowledge, we want to hear from you. Find out more about living and working here: www.youtube.com/watch?v=GkPu7HphU8A

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