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Care navigator/ receptionist gp surgery

Career Choices Dewis Gyrfa Ltd
Care navigator
Posted: 15 November
Offer description

Cwmaman surgery is looking for a suitable individual to join their team of staff.


Responsibilities

* Greet patients and visitors to the practice.
* Book in, amend, and cancel patient appointments inline with practice appointment procedures ensuring optimum efficiency of the appointment system.
* Ensure that patients with appointments but who need 'urgent consultations' are booked into appropriate slots and referred to a GP where necessary.
* Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice protocols.
* Print home visit summary sheets.
* Ensure computerised appointment systems are up to date.
>Explain practice arrangements and formal requirements to new patients and temporary residents, ensuring procedures are completed.
* Set up new patients onto the computer system.

Experience of working in healthcare is desirable but not essential.

The surgery is open 08:00 hrs to 18:30 hrs, Monday to Friday.

Please email Sharon.raowales.nhs.uk for further information.

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