Sep 29, 2025# Night Concierge Support Worker* CV-Library* Blackburn, Blackburn with Darwen### Job DescriptionAshberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn.As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact.Shift pattern - 4 on 4 offSome of your duties and responsibilities will be as follows:\* Work with clients to resolve conflict using de-escalation skills where appropriate\* Make decisions with regard to excluding clients in conjunction with the duty/on-call manager\* Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met\* Assist with logging and reporting maintenance work including emergency out of hours repairs\* Supporting clients with welfare rights, budgeting, employment, education and training\* Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites\* Manage front of house duties including telephone calls and external visitorsRequirements for the role:\* Enhanced DBS Check\* Must have a proven track record of providing information, advice and guidance to clients\* Knowledge and understanding of basic IT suitable for an office environment\* Knowledge of basic housing management tasks and working with vulnerable individuals
#J-18808-Ljbffr