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Receptionist/clerical officer

Broadfield
Lancashire & South Cumbria NHS Foundation Trust
Clerical officer
Posted: 9h ago
Offer description

About the Trust

The Lancashire & South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

* Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
* Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
* Extensive community physical health and well‑being services for children and adults, covering prevention, treatment, rehabilitation, and long‑term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff across more than 400 sites, offering opportunities for various health professionals, including clerical staff.


Recruitment Overview

We are recruiting a highly motivated Receptionist to join our dental team at Lancashire & South Cumbria NHS Foundation Trust Dental Service. The role covers reception duties across Central and East Lancashire, including the Oak House Dental Centre and assistance to the Bacup PHCC.


Key Responsibilities

* Assist in the daily running of dental treatment services, including booking appointments, answering telephone and counter enquiries from the public, health care professionals and dentists.
* Carry out clerical duties to support clinicians and senior staff.
* Work flexibly over a 7‑day rota, including evenings, weekends and bank holidays to provide urgent care treatment.
* Collaborate with the team to deliver high quality dental care across multiple sites.


Qualifications & Skills

* Excellent communication skills and initiative, with the ability to work effectively within a team.
* Effective interpersonal skills to communicate with people at all levels, face‑to‑face and over the telephone.
* Enforced enhanced criminal records check will be required.
* Relevant experience in a reception, administration or clerical setting is preferred but not mandatory.


Benefits & Working Patterns

* Flexible working patterns are considered: term time, part time, compressed hours, flexi‑time and career breaks.
* Oak House operates 08:30–09:30 for 365 days and delivers treatment at weekends and bank holidays.


Application Process

Contact Claire Fletcher 01254 283672 for further details or informal visits. Please ensure your application reflects your own skills and experiences; if AI tools are used to assist your application you must declare this. Disclosure and Barring Service (DBS) disclosure may be required and will incur a charge to the successful candidate.

For more information visit the Lancashire & South Cumbria NHS Foundation Trust website.


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