ClinicalPractice Lead All Age First Response Service - Fixed Term and Secondment can be offered - (end date 22/03/2027) to cover Maternity leave. Job requires working night shifts and weekends.
We are looking for a Clinical Practice Lead who has a professionalqualification as a registered Mental Health Nurse, a mental health SocialWorker or a mental health Occupational Therapist to join the First ResponseService team based in Exeter. We areseeking to recruit an experienced, visionary and motivated individual to joinour mental health First Response Service. The team promotes a dynamic andinnovative way of working, triaging and responding to crisis referrals. Therole encompasses the NHS principle; right care, right time and right place. TheFirst Response Service triages mental health crisis calls and referrals,providing tele-coaching psychological interventions, support, guidance andsignposting. The service further delivers timely and responsive face to faceassessments where indicated.
This postis an excellent opportunity for the right candidate to further develop a solidand rewarding career within an accolade winning mental health trust. The FirstResponse Service is growing and evolving, delivering a high quality mentalhealth service to many people. Clinically leading front line staff will make adifference to peoples lives from the moment you join us. The post is band 7 covering a variety ofshift patterns to cover a 24/7 service.
Main duties of the job
This isan ideal post for either an experienced Senior Mental Health Practitionerwanting to professionally develop or a current clinical lead who is seeking achange of direction. In this important role you will use your extensiveclinical skills and experience as a mental health practitioner to lead on highquality care, developing and sustaining compassionate leadership. Usingevidence based practice and routine outcome measures you will use astrength-based approach to work collaboratively with all stakeholders.
Leadingon assessing and managing risk is a core part of this role, responding tourgent need. You will be required to work a 24/7 shift pattern to meet theneeds of the service. Supervision of more junior staff and trainees is expectedto be part of your role as you share your skills and knowledge with thosearound you. We will support you to develop the skills required to thrive inthis role and provide training with developmental support to pursue afulfilling career.
Thelocation
Your base will be in Exeter within WonfordHouse with the benefit of integration with other DPT services as well as theacute hospital.
About us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job responsibilities
Job Purpose
TheClinical Practice Lead will work with the First Response Service to provide 24hour urgent access to mental health services for people of all age, (Childrenand Young People, Adults or Older People) have been identified as being in amental health crisis.
The post holder will be responsible forensuring compliance with quality and safety standards within their assignedclinical pathways/teams. They will ensure that all individuals receiving careand treatment from the service do so in line with Trust strategic objectivesand are safeguarded from any harm.
The key responsibilities of this role are asfollows:
* Workforceplanning
* Leadon evidence based clinical interventions, making autonomous decisions, strivingfor excellence.
* Promotea recovery model that empowers users of services to be at the forefront ofdecision making and ownership of their care and treatment.
* Championdignity, equality, diversity, choice and respect
* Prioritisedemand and allocate/delegate accordingly
* Workflexibly across a range of sites - regular and frequent travel from base to andbetween settings.
* Qualityimprovement and audit
* Compliancewith CQC standards
* Managingcomplaints and compliments
* Learningfrom experience
* Practiceeducation
The post holder may berequired to undertake regular clinical work which will be subject to an agreedjob plan.
Duties andResponsibilities
Communication and Working Relationship Skills
* To work collaboratively withinternal stakeholders
* Work closely with keyexternal stakeholders including, Police, Social Services provision,Housing, Voluntary and non-statutory agencies and a wider Health and SocialCare Community ensuring that peopleaged 18 and above, who use our services are signposted appropriatelythrough the care pathway.
* Act as a point of contact foragencies seeking information or wanting to refer
* Present information, some ofwhich may be contentious, to staff groups, service user groups, carersgroups and other stakeholders using a range of techniques and media.
* Co-ordinate and investigatecomplaints and clinical practice performance issues; taking action asnecessary ensuring that any clinical lessons learned are identified anddisseminated to teams.
* Ensure that any learning fromSUIs and RCAs is identified, disseminated and where necessary put intopractice.
Analytical and Judgemental Skills
* Practice in a way that actively minimisesdependency and promotes recovery
* Communicate information in a way that makes itrelevant and understandable for users of services.
* Promote a duty of care to users of services;encompassing safe and competent care
* Peoples wishes, feelings, values and beliefsshould be taken into consideration alongside the views of those close tothem.
* Take personal accountability for own practice; answerablefor actions and omissions, regardless of advice or directions from anotherprofessional.
* Remaining professionally competent byparticipating in own and others clinical supervision
* Demonstrate specialist knowledge and skills, notonly relating to the care of users of services, but also in depth knowledgeof the roles and functions of other professionals across services.
* Establish and maintain internal clinical auditsand develop a research element for the service.
* Produce evaluation data and reports in a timelymanner
Planning and Organisational Skills
* Coordinate and participate inmulti-agency forums ensuring that the development and delivery of integratedlocal services is in line with local need.
* Ensure that service deliveryactivity is delivered in accordance with agreed quality and performancestandards and service level agreements.
* Ensure that services provideand facilitate education and learning from experience
* Work constructively with the multi-disciplinary team
* Oversee the day to day clinicalpractice
* Ensure that governance and assurance systems are in place for carepathways/clinical practice; providing expert professional advice with regardsto clinical care, incidents and complaints.
* Ensure that services are delivered by practitioners with theappropriate knowledge, skills and competencies.
* Coordination of multi-disciplinary team working and engagement inservice delivery in line with practice standards.
* Ensuring the safety and effectiveness of the service through theimplementation of effective risk management, governance and assurance systems.
* Act as a role model
* Monitor and improve quality in line with NICE guidance
* Contribute to the ongoing operation and development of the service; datamonitoring in the context of service evaluation.
* Promotion of the service locally and nationally as appropriate
Responsibility for Patient/ClientCare, Treatment and Therapy
* Promote, develop and role model high standards ofclinical care
* Ensure a holistic approach to assessment, care andtreatment, including physical health needs.
* Ensure effective care pathways are in place fortransition between mental health and other services.
* Monitor, evaluate and action plan team memberswith regards to their clinical performance
* Work closely with other teams within the Trustcoupled with the Voluntary, Statutory and independent sectors; implementing keysuccess criteria for NICE regarding diagnosis, treatment and management plans.
* Participate in Safeguarding
* Provide expert advice pertaining to complex cases
* Responsible for maintaining Clinical GovernanceStandards
* Have enhanced clinical skills
Person Specification
Qualifications
* A professional mental health qualification to degree level or equivalent
* Post Graduate qualification relevant to specialism
* Evidence of commitment to life-long learning and continuing professional development
* Training to level 3 in Safeguarding children and young people: roles and competencies for Health Care staff
Knowledge
* Knowledge of key areas of professional mental health practice
* Specialist knowledge of mental health disorders
* Knowledge of clinical risk assessment
* Application of teaching theory into practice
* Ability to undertake bio-psycho-social assessment and formulating, robust care pathways
* Higher level communication skills, both written and oral
* Ability to engage challenging and/or acutely distressed patients in potentially hostile and/or antagonistic situations and use de-escalation techniques effectively
* Sufficient clinical knowledge to be able to make autonomous decisions, based on an analysis of complex presenting problems and signpost accordingly
* Management and organisational skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service.
* Knowledge of the Mental Health Act, the Mental Capacity and Deprivation of Liberty
* Information Technology skills
Experience
* Substantial post qualifying work, including community mental health care (Children and Young People, Adults or Older People)
* Working with people presenting in mental health crisis
* Clinical leadership
* Evidence of working therapeutically with individuals
* Ability to interpret research and apply to practice
* Knowledge and utilization of counselling skills / cognitive behavioural skills, psychosocial interventions
* Experience in the management of clients with drug and alcohol problems/dual diagnosis
* Experience of carrying out assessments, identifying the appropriate care pathways and confirming diagnosis
* Other relevant post registration experience
* Understanding of research principles
* Teaching, training and/or supervision of clinical staff
Skills
* Excellent communication skills including the ability to engage with large groups who may be antagonistic and/or distressed. This will apply to persons who use the service and their carers/relatives and professional staff groups
* Able to produce well written reports
* Ability to communicate complex information across multi-agency teams
* Ability to support junior staff: professionally and academically, promoting their personal growth and developing their competencies
* Ability to develop a healthy culture of team working
* Able to identify and own problems and get involved in the solutions
* Ability to assess and manage all levels of risk
* Excellent clinical assessment skills
* Ability to manage change in a positive manner
* Supervisory skills
* Ability to manage own time and that of the teams
* Ability to be mobile across a geographical area
#J-18808-Ljbffr