Role: Account Handler / Broker Location: Norwich, Norfolk Hours: Monday - Friday 9am-5pm Pay: £30k-£40k Depending on experience Our client is looking for an experienced Account Handler / Broker to join their professional commercial insurance brokerage and underwriting agency based in the heart of Norwich. The Role: * Working closely with Client Executives to understand client needs, including supporting meetings as required; * Managing all renewal, new and mid-term policy work as required; * Negotiating with insurers to obtain appropriate and cost effective solutions for clients; * Keeping electronic files up to date and in order, and all work diarised/tasked accordingly The Requirements: * A minimum of 5 years experience of working as an Account Handler/Broker, specifically in commercial lines and across a range of products * At least a C or equivalent in GCSE Maths and English * At least Cert CII qualification * Effective computer skills, particularly with Microsoft Office * Confidently evaluate options and propose practical solutions * Adapt quickly to changing business, technology, and economic factors * Anticipate customer needs and take proactive action * Lead by example, adding value to customer outcomes * Manage competing priorities effectively * Communicate ideas clearly to influence outcomes * Share knowledge proactively across teams * Build strong, trust-based relationships internally and externally If you are an Account Handler / Broker looking to work for a forward thinking insurance brokerage, committed to offering clients the best possible service in Norwich, we encourage you to apply now: Apply via the link below, or; Call the office on (phone number removed) between 9am-5pm Monday-Friday