This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality.
You’ll play a central role in leading and growing our systems, place and public service change work. Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures. This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development.
We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work. Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness.
Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model.
The role requires someone comfortable operating across strategy, delivery and growth. One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.
This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.
Capacity works at the intersection of designing and doing in public services. Everyday we work with public and third sector organisations to make a positive impact on the lives of people in the Liverpool City Region and put public services at the heart of our communities.
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