Job Description: FM Lead Generator – B2B Outbound Inside Sales (Facilities Management Sector) Bright A Blind FM | Islington, North London N7 | Full-Time | Office-Based Bright A Blind FM is an established commercial blinds and maintenance provider working with Facilities Management companies, corporate offices, schools, universities, hospitals, and multi-site organisations across London and the South East. We are now hiring a B2B-only Outbound Lead Generator to generate survey appointments, qualify buildings for maintenance and service needs, and manage our commercial CRM database. This is a professional, structured, B2B inside sales role — supporting real FM needs inside occupied workplaces. The Role – B2B Outbound Calling & Lead Generation You will: Make 50–70 outbound B2B calls per day Speak with Facilities Managers, Estates Teams, Office Managers and FM providers Identify buildings with 100 blinds suitable for maintenance, service plans, cleaning or replacement Book survey appointments for our field surveyors Update and clean our CRM database Warm up dormant or historical accounts Qualify opportunities accurately and professionally Use knowledge of London & the South East to schedule appointments efficiently Working With Occupied Workplaces Our customers operate busy, fully occupied workplaces, and your role helps them manage: Blinds requiring maintenance or repair Ultrasonic cleaning and restoration Automated shading systems needing support Replacement programmes Annual FM service plan opportunities These are professional, problem-solving conversations, not consumer sales. Essential B2B Experience (Mandatory) Candidates must have: Proven B2B outbound calling experience Experience generating appointments or handling inside sales activity CRM and database management experience Commercial awareness and strong communication skills A resilient, positive, target-driven approach Ability to work office-based in Islington Good understanding of London & South East geography NOT suitable: ✘ Retail ✘ Residential sales ✘ Hospitality or concierge ✘ Reception or admin-only roles ✘ Inbound-only call centre work ✘ Consumer technical support ✘ Resident liaison This is strictly a B2B outbound inside sales role. Key Performance Expectations 50–70 B2B calls per day 5–8 meaningful decision-maker conversations 8 qualified survey appointments per week Clean, accurate CRM updates Consistent appointment flow for surveyors What We Offer Full FM sector and product training Strong operational support (surveyors, operations, account managers) A long-established business with over 30 years’ reputation Clear progression path to Internal Business Development Manager Supportive, structured work environment in Islington Apply Now If you’re a confident, commercially minded B2B outbound caller who thrives on generating opportunities, apply today. Job Type: Full-time Benefits: Casual dress Company events Company pension Employee discount Free flu jabs Private medical insurance Experience: Professional B2B outbound calling : 5 years (required) Have you previously generated appointments : 5 years (required) Do you have experience updating and managing CRM : 5 years (required) Have you sold to the Facilty Manangement sector before : 3 years (preferred) Are you comfortable making 50–70 outbound B2B calls per day?: 5 years (required) Location: * LONDON (required) Work Location: In person