Join to apply for the It Support Engineer role at TieTalent
1 day ago Be among the first 25 applicants
Join to apply for the It Support Engineer role at TieTalent
IT Support Engineer – 2nd & 3rd Line
Location: Lancaster Full-Time, On-Site (5 Days/Week)
Salary: £35,000 – £45,000
Chapman Tate Associates is proud to be working in partnership with a leading Managed Service Provider (MSP) to recruit a skilled and motivated IT Support Engineer to join their dynamic technical team based in Lancaster.
About The Role
This is a fantastic opportunity for a passionate IT professional who thrives in a fast-paced MSP environment and is ready to take ownership of both 2nd and 3rd line support tasks. You’ll be the go-to expert for resolving complex technical issues, supporting a diverse client base, and contributing to infrastructure projects.
Key Responsibilities
* Provide hands-on 2nd and 3rd line support across a wide range of technologies
* Troubleshoot and resolve escalated technical issues efficiently and professionally
* Support and maintain client infrastructure including servers, networks, and cloud platforms
* Assist with project delivery, migrations, and system upgrades
* Liaise directly with clients to ensure high levels of service and satisfaction
* Document solutions and contribute to internal knowledge base
What We’re Looking For
* Proven experience in an MSP or similar multi-client environment
* Strong knowledge of Windows Server, Active Directory, Office 365, and networking fundamentals
* Experience with virtualization (VMware/Hyper-V), firewalls, and backup solutions
* Excellent problem-solving skills and a proactive approach to technical challenges
* Strong communication and client-facing skills
* Relevant certifications (e.g., Microsoft, CompTIA, Cisco) are a plus
Why Join?
* Competitive salary: £35,000 – £45,000 depending on experience
* Work with cutting-edge technologies and a forward-thinking MSP
* Clear progression path and ongoing professional development
* Collaborative and supportive team culture
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Sign in to set job alerts for “Information Technology Support Engineer” roles.
Manchester Area, United Kingdom 5 days ago
Preston, England, United Kingdom 3 days ago
Lancaster, England, United Kingdom 3 weeks ago
Lancashire, England, United Kingdom 3 weeks ago
Chorley, England, United Kingdom 5 days ago
Skelmersdale, England, United Kingdom 1 day ago
Salwick, England, United Kingdom 2 weeks ago
Training & Development Coach - Engineering Apprenticeships 0.8
Accrington, England, United Kingdom 1 month ago
Cleveleys, England, United Kingdom 2 weeks ago
Lancashire, England, United Kingdom 2 days ago
Training & Development Coach - Engineering Apprenticeships 0.8
Accrington, England, United Kingdom 1 month ago
Lancashire, England, United Kingdom 3 days ago
Lancashire, England, United Kingdom 2 weeks ago
Salwick, England, United Kingdom 2 weeks ago
Adlington, England, United Kingdom 3 weeks ago
Lancashire, England, United Kingdom 5 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr