Internal Sales Engineer / Applications Engineer
Leicester
Salary: cGBP35k – GBP38k, negotiated based on experience.
Our client has been established for more than a century and is recognised as a global market leader in the design and manufacture of niche electrical solutions. As part of ongoing strategic growth, they are now seeking an experienced and enthusiastic Internal Sales Engineer / Applications Engineer to complement their professional technical sales team.
Based in Enderby in Leicester and reporting to the Sales Director, the successful candidate will become a key member of the Sales team and act as the front‑line contact for customers, developing and maintaining strong relationships while dealing with often complex technical enquiries and processing orders. The role involves understanding customer technical requirements, identifying appropriate solutions, producing preliminary designs that can be costed and quoted, and generating profitable business for the company. You will operate as the interface between Customers and the Contracts/Engineering teams, demonstrating a comprehensive understanding of the whole portfolio of company products.
Core duties
* Processing customer enquiries, including initial customer contact via telephone, email, and face to face, as well as occasionally undertaking on‑site customer visits.
* Managing, understanding and interpreting customer requirements before producing designs and costed solutions to satisfy these requirements whilst maximising the benefit for the company.
* Producing quotations/tenders in a timely, clear, detailed and accurate manner.
* Following up quotations in a timely manner to secure profitable orders.
* Maintaining expert level of product knowledge and applications.
* Providing pre‑sales technical expertise and product education to new and existing customers.
* Ensuring orders are processed quickly and that information for design and manufacturing is passed to the relevant department.
* Keeping customers informed of order (contract) status and resolving any issues quickly.
* Maintaining accurate up‑to‑date records of enquiries, quotations, orders and activity.
* Pursuing new business opportunities where identified and supporting the Contracts, Engineering and Production departments, building relationships with both new and existing customers to understand their requirements.
Qualifications
To be considered for this opportunity, the successful candidate should demonstrate at least 2 years of experience in electrical or technical sales or applications engineering, having dealt with large OEMs or international customers. A qualification at HNC level or above (or QBE) in an electrical, electronic or controls engineering discipline is expected. Strong IT skills and proficiency in the MS suite of packages are required, with a solid technical mindset capable of reading and interpreting technical data and relaying this accurately to others.
Contact the Electrical Team at Premier Technical Recruitment on or in confidence for further details.
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