Parts Advisor Location: Reading Salary: £28,000 per annum (DOE) | OTE £31,000 Hours: 42.5 hours per week | 8:00am-5:00pm Monday-Friday | 1 in 4 Saturdays ISQ Recruitment is proud to be partnering with a respected commercial vehicle dealer group to recruit an experienced Parts Advisor for their Reading operation. This is a strong opportunity for a knowledgeable automotive parts professional who thrives in a customer-facing environment and understands the commercial impact of effective stock control and parts sales. The Role As Parts Advisor, you will support both retail and trade customers while working closely with the workshop to ensure technicians receive the correct parts efficiently and without delay. You will play a central role in maintaining smooth parts department operations, ensuring vehicles remain on the road and customers receive a professional and responsive service. This role combines customer service, technical parts knowledge, and strong organisational capability. Key Responsibilities Serve front counter, trade, and wholesale parts customers Support workshop technicians by accurately identifying required parts Use manufacturer parts catalogues to source correct components Process incoming and outgoing parts deliveries Manage stock control, goods-in, and warehouse organisation Source alternative supply channels when required to minimise downtime Handle invoicing and payment collection Package and return parts to manufacturers where necessary Maintain accurate system records using Keyloop/Kerridge (Autoline) Candidate Profile Previous experience as a Parts Advisor within the automotive sector Strong knowledge of parts identification and ordering systems Experience using Keyloop/Kerridge (essential) Confident serving retail and trade customers Organised, proactive, and commercially aware Strong communication skills, both face-to-face and over the phone Comfortable working with stock systems and technology Package & Benefits £28,000 basic salary (dependent on experience) OTE £31,000 23 days annual leave plus bank holidays Additional birthday leave Pension scheme Death in service benefit (4x salary) Enhanced maternity and paternity policies Manufacturer and in-house training Structured progression pathways Employee Assistance Programme including 24-hour GP access Mental health support initiatives Long service recognition and additional annual leave Branded uniform Referral incentives If you are an experienced Parts Advisor looking to join a professional and forward-thinking automotive organisation, ISQ Recruitment would welcome a confidential discussion. Apply today to explore this opportunity further. Applicants must be UK-based and hold the right to work in the UK.