Overview
We’re Capital on Tap 👋 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
This is a hybrid role. The Account Sales Team works from our Brighton office 3 days a week.
What you’ll be doing
As an Account Sales Team Leader, you’ll lead a high-performing team of Account Sales Managers responsible for driving growth and retention across a portfolio of high-value SME customers. This is a commercial leadership role with real ownership. You’ll be accountable for customer spend growth, team performance, and continuously improving how we serve and scale our most valuable accounts. You’ll coach, challenge, and develop your team while using data, insight, and experimentation to improve results — not just maintain them.
Responsibilities
* Owning performance across a portfolio of high-value SME customers, ensuring we are front-of-wallet and maximising long-term spend
* Translating wider business strategy into clear priorities, targets, and behaviours for your team
* Balancing short-term results with long-term customer value
* Leading, mentoring, and developing a team of Account Sales Managers
* Running structured coaching, 1-2-1s, and performance reviews that drive real improvement
* Creating a high-performance culture built on accountability, clarity, and trust
* Performance & Analytics
o Reviewing performance through KPIs, dashboards, and workflow analytics
o Identifying trends, gaps, and opportunities — then acting decisively
o Setting clear daily, weekly, and monthly targets and holding the team to them
* Process & Improvement
o Owning and evolving playbooks, processes, and tools that help the team scale
o Acting as a key advocate for customer-led improvements, using insight to influence change across the business
Qualifications
* 5+ years’ experience in sales, ideally within financial services, B2B, or SME-focused environments
* Has led high-performing sales or account management teams and can evidence results
* Commercially sharp and comfortable owning numbers, not just managing people
* Highly data-driven and comfortable using insight to shape decisions
* Thrives in environments where expectations are high and change is constant
* Motivated by building something better, not just running what already exists
Benefits and culture
* Private Healthcare including dental and opticians services through Vitality
* Worldwide travel insurance through Vitality
* Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
* Salary Sacrifice Pension Scheme up to 7% match
Apply
Excited to work here? If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
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