Jewellery Quarter Bullion – Health, Safety & Facilities Officer
Location: Birmingham, Office-based
Contract: Full time, permanent contract (37.5 hours per week)
Salary: up to £35,000 depending on experience
Package & Benefits
* Bonus: up to 30%
* 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)
* Onsite Gym
* Health and wellbeing programme
* Employee and store discount
Office-based at our Birmingham Head Office; visa sponsorship is not available
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £350m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.
You’ll join a fast-paced, specialist business where vigilance, trust and operational excellence underpin everything we do.
Role Overview
We are hiring a Health, Safety & Facilities Officer to champion workplace safety, security, operational readiness and environmental compliance across our Birmingham operations.
This hands-on role safeguards our colleagues and workplace by maintaining security, managing facilities partners, supporting incident response, and ensuring we continue to meet the standards expected of a high-value operational environment.
Key Responsibilities
* Lead proactive safety checks, inspections and risk assessments
* Maintain compliance with relevant workplace and H&S legislation
* Coordinate facilities maintenance, contractor attendance and site access requirements
* Support and improve operational monitoring and incident reporting processes
* Lead emergency preparedness activities including fire safety and evacuation drills
* Deliver effective onboarding and ongoing training related to safety and operational standards
* Build strong working relationships with external partners including service providers and authorities
* Promote a culture of accountability, awareness and pride in keeping the workplace safe, efficient and compliant
Skills & Experience
* Experience in operational safety, facilities coordination or risk management
(ideally within a high-value, regulated or operational environment)
* Understanding of workplace H&S regulations and safe systems of work
* Hands-on incident management and root-cause prevention experience
* Ability to work closely with teams across the business to influence behaviours
* Full UK driving licence - essential
* IOSH / NEBOSH - desirable
* First Aid / Fire Marshal - beneficial
* Working knowledge of monitoring systems (CCTV, alarms, access controls) - beneficial but not essential
Why You’ll Love It Here
* Real ownership of on-the-ground safety, risk and operational assurance
* Opportunity to evolve and continuously improve our protective measures
* High visibility and influence across a growing, ambitious business
* Join a culture rooted in Accountability, Agility, Integrity, Clarity and Efficiency
* Make a meaningful impact every day - ensuring people feel safe and supported at work
* Culture rooted in Integrity, Agility, Ambition, Clarity, Efficiency
About You
You’ll thrive in this role if you:
* Stay calm and decisive under pressure
* Can influence and enforce high standards with confidence
* Enjoy being visible on the ground, not behind a desk
* Are detail-obsessed and proactive in spotting risks before they escalate
* Believe safety and security enable performance - not restrict it
Ready to Apply?
If this sounds like the right opportunity for you, we’d love to hear from you. We’ll review applications and contact shortlisted candidates to discuss next steps.
Pre-employment Checks
Please note that all successful candidates will be required to complete pre-employment screening checks, which include:
* Right to work verification
* Criminal record check (DBS)
* Reference checks
* For certain roles, credit or fraud screening may also be required in line with business risk and regulatory requirements.
Application Deadline: 31st January 2026
At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.