Overview
St Paul’s Eye Unit – Call Centre Clerical Officer provides administrative and clerical support to facilitate patient access to healthcare services. The post holder will undertake appointment booking, data entry and patient communication duties following established procedures while working under supervision as part of a multidisciplinary administrative team.
Responsibilities
* Provide administrative and clerical support to facilitate patient access to healthcare services.
* Undertake appointment booking, data entry and patient communication duties following established procedures.
* Work under supervision as part of a multidisciplinary administrative team.
Qualifications and Experience
* Experience in an administrative environment; preferably within the NHS.
* Ability to demonstrate excellent customer care skills.
* Excellent communication, planning and interpersonal skills; an organised and systematic approach to tasks.
* Computer literate.
Additional Information
If you would like the challenge of working in a very busy department, then we would like to hear from you.
For roles at Liverpool Women’s, visit their careers page.
For further details / informal visits contact: Name: Michelle Brough, Job title: Operational Support Manager, Email: michelle.brough@liverpoolft.nhs.uk, Telephone: 0151 706 3960
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