Overview
Join to apply for the Enterprise Applications Analyst role at Artair Group.
The Enterprise Applications Analyst II is an integral part of Latham's Technology & Information Services team. This role supports the design, implementation, and maintenance of the firm\'s enterprise software application platforms, including German-language enterprise applications. These platforms enable attorneys and staff to perform their job functions from the office and remote locations and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. This role will be located in our Manchester office and may be eligible for a hybrid and in-office schedule.
Responsibilities
* Proposing additional enhancements and new software solutions for the firm\'s legal professionals and administrative departments
* Troubleshooting software problems for firm users related to firmwide and departmentally driven technology projects
* Installing, maintaining, and upgrading software for all users and making recommendations regarding standards for firm software
* Producing training materials and delivering training to regional trainers, the Global Technology Support Centre, and end-users regarding specialized applications
* Providing additional end-user technical support as needed
Qualifications
* A bachelor\'s degree or equivalent in computer science or a related field, or appropriate work experience
* Strong written and verbal communication skills in German and English
* Experience in a software support role
* Experience providing upper-level support, training, or mentoring for other technology department personnel
* Experience with enterprise-class software installations and upgrades, training, and technical documentation
* Experience supporting a large, multi-office environment
What We Offer
* A generous total compensation package with bonuses based on individual and firm performance
* Participation in Latham\'s comprehensive benefits program (health insurance, group income protection and life assurance, pension plan, wellness programs, employee discounts, and more)
* Programming opportunities including Global Affinity Groups
Equal Opportunity
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant on the basis of race (including hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status, gender expression, marital status, or any other characteristic protected by law.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Technology, Information and Media
Location-specific postings and updates may appear in regional feeds.
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