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Hillingdon home treatment team manager

London
Central and North West London NHS Foundation Trust
Team manager
Posted: 5 February
Offer description

Job overview

A exciting opportunity to manage a well developed Mental Health Team in Hillingdon. The successful candidate will manage the day to day workings of Home Treatment Team and Hillingdon

You will need to be a registered Health or social care professional with significant experience at band 7 or above to be eligible to apply for this opportunity, with recent relevant experience in crisis care.

The successful candidate will have a proven track record of leadership and development, be an effective role model, self-motivated with the commitment, drive and adaptability to thrive in this demanding post.

You will possess excellent communication skills, be visible and accessible with quality and high standards at the core of your professional profile. You will need to be flexible and resilient in order to cope with the demands of the role. In addition, you must be able to influence and negotiate in order to improve the service your team provides for their patients. Evidence of continuing professional development is essential. You will work closely with the full range of the multi-disciplinary teams in Psychiatric Liaison, Inpatient services, Mental Health Crisis Assessment Service and Community services.

Main duties of the job

Working closely with the Multi disciplinary teams of both the Riverside Centre and Hillingdon Acute Hospital. They will manage staff and act also as a clinical lead, also linking in with the community teams.

The Candidate will facilitate high quality nursing care .

Working for our organisation

We can offer you:

1. An opportunity to work on the outskirts of London with good transport links from Uxbridge to Hillingdon
2. Excellent progression through various career pathway opportunities
3. Ongoing supervision and appraisals
4. Tailored education and development programme.
5. Hidden Gem and annual award ceremonies
6. Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans and cycle to work scheme.

Detailed job description and main responsibilities

7. Build and maintain a caring, kind culture in the ward in which people respect each other and people are treated with dignity
8. Be a role model and visible authoritative presence in the ward delivering compassionate care
9. Be a resource, providing experienced advice to the Unit.
10. Promote excellence in nursing standards and clinical leadership and monitor patient care programmes in accordance with agreed policies
11. Ensure ward staff effectively manage the reception, transfer and discharge of patients and adhere to Trust policies
12. Ensure care is delivered development and auditing of care programmes and standards of care including meeting, for example, the requirements of key NICE guidelines and the National Service Framework
13. Carry out and demonstrate nursing care and procedures in accordance with Trust policies and Best Practice guidelines at a higher clinical level.
14. Innovate and improve practice, showing courage and commitment and utilising experience and excellence in patient care
15. Ensure infection control policies and recommendations are implemented
16. Be active in resolving patient / Carers problems, complaints and queries by liaising with the Patient Advice and Liaison Service and the Trust Complaints Department and implementing actions for improvement
17. Liaise with the Community Team and Acute Hospital Team to ensure ongoing care of patients.

Communication Skills You will be expected to:

18. Provide a visible accessible and authoritative presence within the ward in whom patients and their families can have confidence and to whom they can turn for assistance, advice and support
19. Be visible and accessible on the wards on a daily basis, monitoring the team ethos and effectiveness of communication
20. Build networks and relationships to engage and mobilise for excellence and improvement
21. Cascade information to nurses and ward staff. Communicate information to managers, staff, patients and relatives which at times may be highly complex or sensitive and where there may be opposition to the message e.g. disciplinary matters, rostering conflicts etc.
22. Resolve patient / visitors’ problems, complaints and queries
23. Liaise with the Patient Advice and Liaison Service and the Trust Complaints Department to resolve any concerns or complaints
24. Liaise with other senior nursing colleagues to review best practice, implement statutory and national requirements and quality based initiatives within wards to improve the patient experience Staff management and development You will be expected to:
25. Provide line management to the Band 7 nurses in the team including undertaking their supervision and appraisal, development, management of sickness absence and performance management
26. Be responsible for overseeing the human resource management of ward staff through the line management structure and ensuring adherence to all HR policies
27. Ensure an effective learning environment to support pre-registration student learning needs and those of permanent staff and promote sharing of multi professional knowledge and expertise and lead development and teaching initiatives within the clinical area
28. Ensure that staff support systems are in place across areas of responsibility including supervision and mentorship
29. Ensure all members of staff undertake mandatory and statutory training in line with Trust policy.

Analytical and Judgement Skills You will be expected to:

30. Be aware of the potential for vulnerability and abuse amongst service users and their families / carers and ensure all staff adhere to the local policy to inform appropriate personnel in line with Safeguarding Children / Safeguarding Vulnerable Adults and Trust policies.
31. Be available for advice and support for all junior members of the clinical teams, to ensure that they develop in line with expectation. Support staff to complete the Trust competencies and work within a quality and evidence based method.
32. Investigate serious incidents and make judgements and recommendations about outcomes, implications and action plans.

Financial and physical resources You will be expected to:

33. Oversee the management of resources and supplies for the ward in accordance with budgetary limits and constraints, including staffing levels, annual leave, allocation and stock reviews
34. Finalise duty rotas ensuring that appropriate for maximum service delivery, standards of patient care and human resources management in accordance with policy and guidance.
35. Contribute to regular analytical reviews of establishment and skill mix to ensure appropriateness for clinical demands and case mix in order to provide a safe environment for both patients and staff. · Ensure that all staff members follow Trust and NMC guidelines regarding the ordering, safe custody, use and recording of administration of medications.
36. Ensure that staff maintain own and staff competency in the use, care and decontamination of special equipment and medical devices

Vaccination

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

37. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
38. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
39. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

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