Jack & Jill, a London-based travel-tech startup, is seeking a Senior Technical Customer Experience Specialist. This role involves re-architecting baggage movement through complex system analysis and transforming technical issues into actionable Jira tasks for engineering teams.
Join a growing team to influence product roadmaps and innovate customer experience solutions. Ideal candidates are experienced in technical support at a tech startup and proficient in the Atlassian suite and Zendesk.
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