CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .
Job Description
Responsible for implementing cyber security patching and supporting AVEVA (Wonderware) System Platform-based Factory Management Systems (FMS) at CHEP plants, including system development, configuration, and maintenance using Archestra graphics, InTouch HMI, and Microsoft SQL Server.
Key Responsibilities May Include:
1. Configure and develop AVEVA (Wonderware) System Platform, InTouch, and MS SQL Server solutions to enhance factory management and control systems.
2. Implement and maintain FMS cybersecurity patching strategies, ensuring system security and compliance.
3. Work closely with FMS and IT teams to identify business challenges, propose solutions, and implement technical and non-technical improvements.
4. Build and maintain strong relationships with business entities and the engineering organization to deliver value-driven systems and services.
5. Enforce FMS standards with equipment vendors to enable rapid implementations and consistent operational performance.
6. Provide support for FMS operations during regular hours and as needed, including off-hours, weekends, and holidays.
7. Conduct regular system evaluations and troubleshooting to ensure optimal performance and security of FMS systems.
8. Drive continuous improvement by identifying and implementing enhancements to FMS systems and processes.
Problem Solving:
9. Requires working weekends during project patching cycle/implementation.
10. Requires working across time zones and cultures and flexibility to attend meetings outside of normal daytime working hours due to global nature of the team.
11. Provides remote support for FMS (24x7) during off-hours, weekends and holidays as required.
Experience:
12. Minimum 5 years demonstrated project experience developing and implementing AVEVA (Wonderware) System platform 2020, including InTouch and Archestra Graphics
13. Competent in use of AVEVA/Wonderware system platform troubleshooting tools.
14. Experience with being on call and remote support
15. Experience using SQL Server 2017 databases, stored procedures, SQL Reporting Services, and .NET.
16. Understanding of Rockwell PLCs (SLC 500, Micrologix, Compactlogix, Control Logix).
Knowledge:
17. Strong written and verbal communication skills are an essential element of this position.
18. Excellent problem analysis and problem-solving skills.
19. Ability to work successfully and autonomously in a fast paced, results oriented environment.
20. Knowledge and operation of server and PC hardware and associated operating system software, specifically Windows Server 2019.
21. Knowledge of basic production manufacturing metrics such as Process Reliability.
22. Understanding of Rockwell PLCs programming.
23. Desirable: Previous experience in customer support roles with direct client interaction.
Remote Type
Fully Remote
Skills to succeed in the role
Active Learning, Adaptability, Cross-Functional Work, Curiosity, Customer-Support, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Microsoft SQL Server, Problem Solving, Project Delivery, Security Governance, Troubleshooting, Wonderware System Platform
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.