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As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves:
meaningful interactions with customers and a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves:
meaningful interactions with customers and supporting them to improve productivity, safety, and sustainability.
Who is Hilti?
Hilti is dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s top 20 workplaces by Great Place to Work.
What does the role involve?
Your days will vary, but generally include:
1. Visiting sites and customers, asking open questions to understand their needs, listening, and tailoring solutions accordingly.
2. Demonstrating our innovative products and software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.
What do we offer?
At Hilti, you join a passionate, inclusive global team with a caring, performance-driven culture. You will have opportunities to grow, supported by colleagues who value your contributions and recognize your results. Benefits include:
* Extensive onboarding and training, plus company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle with fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
Successful Account Managers typically possess:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
Who should apply?
We welcome diverse backgrounds. Some of our best account managers joined with no experience—success depends on teamwork and ability, not background. Please apply for only one role; the team will assign you where your skills fit best.
Apply via the 'Apply Now' button, upload your CV, and answer brief questions—this process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete an online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these communications.
For application support, contact [emailprotected].
The process includes three stages: an initial interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. We cover travel expenses for interviews.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti values all team members equally, regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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