A major UK & International Freight Forwarding company is looking to add a Freight Customer Services Operator to their expanding team. The ideal candidate must possess excellent customer service skills plus freight experience, either in Road, Air or Ocean/Sea, they will look at anyone with any freight experience in any mode of transport.
ROLE: Freight Customer Services
BASIC SALARY: £28k to £30k
LOCATION: Essex
HOURS: 9am to 5pm
ROLE: A Customer Service role in the international freight export department has become available. The role will focus on supporting our European partners with enquiries and order management on bookings from our UK based customers.
The person we are looking for must be a good communicator, have a positive outlook and a clear focus on high job quality.
The successful candidate, who will be reporting to the customer service supervisor, will be responsible for dealing with bookings from UK customers and dealing with day-to-day enquiries related to UK export shipments, investigating issues and liaising with other internal departments.
The applicant must be proactive, organised and punctual, inquisitive and motivated as well as good attention to detail.
The main part of the job is to deal with bookings received from customer...