Reflo () have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear.
Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”!
We’re looking for a Marketing Operations Director to act as the operational heartbeat of Reflo’s in-house marketing team — a sharp executor, systems builder, and team enabler. You’ll ensure our creative ideas translate into high-performance execution, delivering brand and commercial goals on time, on budget, and at a world-class standard.
This role is part project manager, part process designer, and part strategist. You’ll work closely with the co-founder and team leads to build clarity, remove bottlenecks, manage resourcing, and track performance. You’ll bring the precision of an agency, the flexibility of a startup, and the mindset of a modern operator — someone fluent in AI tools, digital workflows, and marketing performance.
Own cross-functional marketing project delivery — from idea to execution — across brand, content, creative, social, PR, experiential, and eCom
Implement and maintain marketing workflows using tools such as Asana, Notion, Airtable, or equivalent
Set and track marketing KPIs across all disciplines, ensuring visibility and accountability throughout the team
Own quarterly marketing planning cycles, helping prioritise focus and allocate resources effectively
Produce regular reporting for the leadership team on team progress, performance, and campaign health
Build scalable and repeatable marketing processes across briefs, approvals, campaign rollouts, and post-mortems
Identify and integrate AI tools to improve efficiency, automate workflows, and enhance creative delivery
Manage marketing budgets and resourcing across internal teams, freelancers, and agencies
10+ years in marketing operations, project management, or integrated marketing roles
~ Experience both brand-side and agency-side is a strong advantage
~ Strong understanding of how integrated marketing campaigns are built and delivered across multiple channels
~ Highly organised and detail-oriented — able to manage complex, fast-moving projects without dropping a plate
~ Proficient in digital project management tools (e.g. Analytical and outcome-focused — fluent in KPIs, performance tracking, and reporting to senior stakeholders
~ Commercially aware — capable of managing budgets and ensuring marketing ROI
~ Curious and future-minded — with working knowledge of AI tools and how they can improve creative team performance
~ Experience in the apparel industry is a bonus
Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business.
Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.