Overview
We are looking for a Supporting People on Probation Navigator to join our Surrey team, based in Staines with regular travel across the county. This is a highly rewarding, people-focused role where you will walk alongside adult men on probation, delivering 1:1 and group interventions that support lifestyle change, emotional wellbeing, family relationships, and social inclusion.
You will work closely with Probation Practitioners, prison resettlement teams (HMP Highdown & Coldingley), and local partners to deliver meaningful, enforceable interventions that make every contact count. A typical day might include delivering a group intervention, meeting a pre‑release client, supporting a service user through family breakdown, or helping someone access healthcare for the first time.
We value experience in probation, prisons, policing, health, education, social care, psychology, counselling or coaching, but strong transferable life skills are equally important. What matters most is that you:
* Believe anyone can change
* Are passionate about making a difference
* Build strong, trusting relationships
* Are confident working both independently and as part of a team
Qualifications & Experience
* Strong engagement and relationship‑building skills
* Experience or transferable skills in assessment, action planning, and delivering 1:1 and group interventions
* Ability to manage risk, safeguard others, and keep accurate records
* Creativity, flexibility, collaboration, and motivation to meet targets
* Willingness to work in person (some evening work required)
* A full UK driving licence is desirable due to travel
All probation‑based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6–16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.
Disability Confident
We are a Disability Confident employer, offering an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high‑volume, seasonal and high‑peak times, the employer may limit the overall numbers of interviews offered to both disabled and non‑disabled people.
Our Impact
Adults have a proven reoffending rate of 25%. At Forward Trust, we believe another life is possible, and we work every day to make that real. We support people on probation in Surrey to complete their probation successfully, stop offending, and build positive, fulfilling lives. Our work focuses on relationships, wellbeing, community connection, and breaking cycles of harm.
Benefits
* Flexible working
* Training and development opportunities
* Simply Health Cashback Scheme (optional)
* Season Ticket Loan Scheme
* Cycle to work scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 x Wellbeing Days (pro‑rated for part‑time employees)
* Access to Blue Light Card
* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
* Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
* Death in Service Payment (2× annual salary)
* Critical Illness Insurance (subject to qualifying criteria)
Diversity & Inclusion
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences, including those with lived experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone – inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio‑economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
Screening and Eligibility
Dependent on role you may be required to undertake a Disclosure and Barring Service Check. If successful, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follows safer recruitment practices and supports a culture of openness and accountability.
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