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Hospitality Operations Manager (Hiring Immediately), Northampton
Client:
wagamama
Location:
Northampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Assistant General Manager | Full-time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role |
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.
Benefits include:
* A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
* Access up to 30% of your earnings before payday with Wagestream
* Dedicated 6-week training program
* £14 - £25 of free Wagamama food allowance on every shift
* 50% discount at Wagamama and 30% off all other TRG brands with family and friends
* Internal progression opportunities towards becoming a General Manager
* Kintsugi Wellness access, including counselors, cycle to work scheme, and discounted gym and leisure
* Family-friendly policies with 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support, including salary-repaid loans for urgent needs
What we look for |
* An experienced hospitality manager capable of leading a restaurant team with positive behavior, driving performance in a fast-paced, complex environment
* A strong communicator who engages in genuine conversations, ensuring team members feel heard and supported
* Experience in understanding restaurant financial performance and identifying opportunities
* Ability to manage restaurant and labor budgets
* A passionate leader experienced in team performance and development
* An inspiring individual who motivates their team to nourish and flourish in their roles and careers
* A forward-thinking problem solver capable of quick decision-making
The Wagamama way |
Kaizen, meaning ‘good change,’ is central to our philosophy. It influences our food, mindset, and work, pushing us to find better ways and champion change in our communities and planet.
Celebrating difference for over three decades, we value personality over perfection, welcoming everyone and their unique stories. We promise to support each other, build trust, and create safe spaces for honest conversations.
All we ask is for you to bring your authentic self and what makes you different.
Be you, be Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are left at guests' discretion.
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