Job reference 324625
Starting Salary: £25,000
Benefits: 25 days annual leave + bank holidays, pension scheme
Contract: 12-month fixed term, full-time
Location: Royal Mail, Pond Street, Sheffield, S98 6HR - hybrid working (3 days in-office)
Help shape the future of pay operations at Royal Mail.
We're expanding our team in Sheffield and looking for driven individuals to join our growing Pay Services Team. This is your opportunity to support our workforce by ensuring the accuracy and efficiency of data and payroll functions.
You'll be part of a collaborative group of specialists responsible for ensuring employee records and remuneration information are maintained and processed with precision. This includes analysing pay structures, managing compliance, responding to queries, and supporting key reporting and project delivery.
If you're analytical, proactive, and enjoy working with large volumes of data, this could be the ideal next step in your career.
About the role:
Handle the input, maintenance, and validation of payroll-related data covering salary, overtime, bonuses, tax, pension, and leave information.
Deliver high-quality support for internal teams and stakeholders by interpreting policies and ensuring compliance with legal and procedural standards.
Maintain service levels, addressing issues and escalating when necessary.
Contribute to process reviews and highlight areas for operational improvement.
Participate in team meetings and development sessions, sharing insights and supporting your colleagues.
Own your professional growth and play a part in shaping the future of the team.
About you:
Payroll experience
Strong numerical and analytical skills - experience working with large data sets and identifying inconsistencies or trends.
Advanced Excel skills and confidence working with data tools and systems.
Clear and professional communication skills, both written and verbal.
Proven ability to manage multiple priorities, meet deadlines, and deliver outstanding internal service.
A collaborative mindset and flexible approach to changing business needs.
Extra Benefits
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
Supportive and generous company sick pay
Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees
Next Steps
Closing Date: Sunday 8th June 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
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