What you’ll be doing
as a Project Support Network Service Technician
1. Supporting the delivery of mains upgrade projects across the Thames Valley, ensuring work is carried out efficiently and to a high standard.
2. Assisting teams with Pressure Management Maintenance, contributing to operational reliability.
3. Responding to reactive requests from network colleagues where possible, helping to resolve issues quickly and effectively.
4. Carrying out inspections and checks on High Consequence Valves and High-Risk Valves to ensure compliance with business and regulatory standards.
5. Ensuring all work meets water quality standards and demonstrates an understanding of potential supply interruptions.
6. Always adhering to Health & Safety policies and procedures on every site.
7. Demonstrating Thames Water’s core values and behaviours through collaborative, respectful, and proactive teamwork.
8. Working both independently and as part of a highly organised, goal-driven team.
9. Contributing to a positive team environment and supporting the delivery of the Team Thames vision.
What you should bring to the role:
10. Knowledge and experience working within clean water networks, with the ability to carry out key operational tasks effectively.
11. Ideally, you will hold valid certifications in the following areas:
12. Water Hygiene.
13. NRSWA. (Unit 2)
14. Disinfection, Sampling, and Flushing.
15. Valve Operations.
16. CALM. (Customer Access Link Management)
17. A strong understanding of the Permit to Work system and the importance of procedural compliance.
18. A confident and capable driver with a full UK driving licence, as travel to multiple sites is required.
What’s in it for you?
19. Offering a salary up to £37,500 per annum, depending on skills and experience.
20. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
21. Performance-related pay plan directly linked to company performance measures and targets.
22. Generous Pension Scheme through AON.
23. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
24. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
25. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.